LOPAMUDRA CHAKRAVARTY

Research Assistant - Generative AI and Creative Problem-Solving

EXPERIENCE

Research Assistant - Generative AI and Creative Problem-Solving
University of Washington, Foster School of Business
📅 10/2024 - Present 📍 Seattle, WA
  • Assisted in developing a Universal AI Community and creating learner-focused content, contributing to research, strategic discussions, and innovative AI-driven operational solutions
  • Designed and deployed functional digital product portfolios, landing pages, and business sites using AI tools (ChatGPT, Claude, Lovable) and platforms like Replit and GitHub, demonstrating full-cycle ownership, prompt engineering, and low-code execution
Product Manager
Cuemath
📅 09/2020 - 01/2022 📍 Bangalore, India
  • Revamped pricing and sales strategy through statistical analysis of customer conversion, 200+ partner center performance, customer demographics, and product mix, leading to a 10% increase in revenue
  • Performed competitive analysis and designed go-to-market strategy, facilitating new product launches across 100+ partner franchises from inception to production and user acceptance across 4 product portfolios, increasing revenue by $50,000
  • Analyzed customer feedback across 20+ engagement metrics to identify key opportunities, customized product offerings, and revamped teaching modules, resulting in a 5% increase in customer retention
  • Collaborated cross-functionally to design a ticketing system for problem resolution and led programs for operational bottleneck improvement, enhancing customer engagement by 7% and customer retention by 45%
  • Developed heatmaps to track customer-resource allocation, led resource allocation strategy programs, identified constraints, and conducted trade-off business decisions, resulting in a 25% increase in customer satisfaction and engagement
Technical Consultant - Project Management and Operations
Ministry of Education, Government of India
📅 06/2018 - 06/2020 📍 New Delhi, India
  • Performed qualitative and quantitative analysis across 200+ past projects to identify key opportunities and developed a roadmap to implement best operational practices across 7 state ministries, reducing project operating margin by 1%
  • Led digitization efforts across 7 state universities, streamlining operational efficiency by developing a monitoring mechanism to proactively resolve operational bottlenecks, decreasing project completion time by 7%
  • Analyzed vendor pricing data, lead-time, and contractual obligations, identified key product lines to lead vendor development programs, and redesigned procurement and logistics strategy, leading to a $5M reduction in project costs
  • Redesigned spares forecasting and inventory target settings by analyzing inventory turns, failure rates, and lead times across 25+ existing projects, increasing spares availability by 15% and achieving cost savings of $12M
Fellow
Teach for India
📅 06/2016 - 04/2018 📍 Hyderabad, India
  • Analyzed student performance data across multidimensional parameters to customize and implement varied class content, leading to a 50% increase in average student scores over two years
  • Developed and built partnerships for educational programs with corporates, analyzed and mitigated risks, and reported progress metrics for fund allocation and utilization, resulting in a 100% on-time program completion rate
  • Defined student groups by identifying and analyzing multidimensional performance data to implement literacy blocks and create block-specific class curricula for holistic student development
Project Executive
Vikramshila Resource Education Society
📅 06/2015 - 04/2016 📍 Kolkata, India
  • Conducted targeted skill development programs resulting in a 7% increase in upskilling, following thorough analysis of educational needs for girls' schools

EDUCATION

Master of Science in Information System
University of Washington, Foster School of Business
June 2024 | Seattle, WA
Master and Bachelor of Arts in Sociology
University of Calcutta
August 2014 | Kolkata, India

CERTIFICATION

AWS Certified Cloud Practitioner (Foundational)
LinkedIn Learning - Project Management Foundation
LinkedIn Learning - GenAI
LinkedIn Learning - Cybersecurity
LinkedIn Learning - Data Analysis

LANGUAGES

English Advanced

SKILLS

Technical Skills:
Python, SQL, Tableau, Advanced Excel (VLOOKUP, Pivot), AI Ecosystem Understanding (ChatGPT, Claude, Lovable, Replit, GitHub)
Program Management/Operations:
Cross-functional Team Leadership, Strategic Planning, Vendor Operations, Project Finance, Process Improvement, Stakeholder Engagement, Forecasting, Resource Allocation, Risk Management, Data-Driven Strategy, Go-to-Market Strategy, Product Customization, Customer Resource Allocation